Security Center

Emergency phone numbers

24/7 Customer Service
  • Report Debit Card Fraud
  • Lost/Stolen Card
  • 24/7 Customer Service
Fraud Prevention Services
  • Validate purchases
  • Report fraudulent purchases
    (Cardholder dispute hotline)
Warning-1

Tax Fraud Alert

Only a few days into the filing season, the IRS has already identified a new scam that began with cyber criminals stealing data from several tax practitioners’ computers and filing fraudulent tax returns.

In a new twist, the fraudulent returns in a few cases used the taxpayers' real bank accounts for the deposit. A woman posing as a debt collection agency official then contacted the taxpayers to say a refund was deposited in error and asked the taxpayers to forward the money to her.

IRS guidance to taxpayers who are victims asks them to contact the Automated Clearing House (ACH) department of the bank where the direct deposit was received and have them return the refund to the IRS. The IRS also asks the taxpayers to call the agency toll-free at 800-829-1040 (individual) or 800-829-4933 (business) to explain why the direct deposit is being returned.

Impersonation Fraud Alert

We are aware of fraudulent text messages and phishing emails being sent out impersonating banks. USLA will NEVER contact you via email, text, or phone to ask for any account, confidential, or personal information. If you receive one of these fraudulent text messages or emails, delete it immediately. DO NOT open any attachments, as they may attempt to gather your information or attack your computer.

Tips to protect your data

To be safe on the internet, do not visit websites or follow links provided by unknown or untrusted sources.

  • Do not open email attachments that are of unknown origin, as this is often the source of virus and worm infections.
  • Keep virus software current on every computer, especially those that conduct financial transactions over the Internet.
  • Keep computers patched with current Microsoft fixes, especially those that conduct financial transactions over the Internet.

Frequently asked questions

What skills are most important for working in banking?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Is prior banking experience neccesary?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What is work culture like at USLA?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What credit score do I need to apply?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Do I need to make a down payment?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What documents do I need to apply?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How do I open a checking account?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How do I set up direct deposit?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How can I monitor account activity?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How can I tell if a call, email, or text from my bank is legitimate?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How can I report a scam attempt to USLA?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How often should I check my bank statements for fraud?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How do I open a savings account?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Are there any limits on how many withdrawls I can make?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Is my savings account insured?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Will switching banks affect my credit score?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Can I keep my old bank account open while I transition?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How long does it take to fully switch to a new bank?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What is the difference between a will and a trust?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Can I revoke a trust after it is created?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Can a trust help with charitable giving?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How can I make changes to my account?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How do I set up my POS terminal?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How do I review a recent transation?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How often to savings account interest rates change?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What happens if I withdraw money from my CD early?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Are interest rates for home loans fixed, or variable?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What qualifications do I need for a commercial loan?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Can startups or new businesses qualify for a loan?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How long does it take to get approved?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What are the requirements to open a business checking account?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How is a business checking account different from a personal account?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Can I open multiple business checking accounts?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How is interest calculated on a CD?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

Can I add money to my CD after opening it?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What are the benefits of an IRA over other retirement savings options?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How long does the estate administration process take?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What happens if someone passes away without a will?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How are estate taxes and debts handled?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How do you determine the best investment strategy for me?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

What types of assets will be included in my portfolio?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.

How often do you review and adjust my investments?
plus icon + 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ligula lacus, non est aliquet, interdum fermentum magna. Aenean magna, interdum.