Security Center

New Online Banking Security Feature

The protection of your personal information is very important to us. We are pleased to announce an added login security feature that helps guard your personal information by adding another layer of identity verification to online financial interactions. 

How does the new security feature work? 
When logging into online banking on your computer, you will receive a message (text or voice) on your phone with a 6-digit code. You will be asked to enter this code to complete the login process on your computer. This feature takes the place of answering security questions when logging into online banking. This feature is also available in the mobile app. 

Tax Fraud Alert

Only a few days into the filing season, the IRS has already identified a new scam that began with cyber criminals stealing data from several tax practitioners’ computers and filing fraudulent tax returns.

In a new twist, the fraudulent returns in a few cases used the taxpayers' real bank accounts for the deposit. A woman posing as a debt collection agency official then contacted the taxpayers to say a refund was deposited in error and asked the taxpayers to forward the money to her.

IRS guidance to taxpayers who are victims asks them to contact the Automated Clearing House (ACH) department of the bank where the direct deposit was received and have them return the refund to the IRS. The IRS also asks the taxpayers to call the agency toll-free at 800-829-1040 (individual) or 800-829-4933 (business) to explain why the direct deposit is being returned.

Impersonation Fraud Alert

We are aware of fraudulent text messages and phishing emails being sent out impersonating banks. USLA will NEVER contact you via email, text, or phone to ask for any account, confidential, or personal information. If you receive one of these fraudulent text messages or emails, delete it immediately. DO NOT open any attachments, as they may attempt to gather your information or attack your computer.